We are committed to loving and equipping our people, empowering them to contribute to the success of the technology businesses we serve.
About US
We have been providing telecom back office and live answer services since 2012. We are proud of our people and our culture. We encourage you to experience the value we provide when entrusting part or all of your back office to us.
Qualified
We recruit, hire, and train well educated, motivated, reliable people.
Simple
We understand how to handle the back office. Get started and we will help you scale.
Savings
Our monthly pricing provides meaningful savings compared to the costs and risks associated with a W2 employee.
Telecom Back Office
Our people are trained to handle everything from quotes, (working direct with your channel relationships, master agent, master stream, or provider portals) quote follow up, paperwork, order tracking, order management, MACD’s, renewals and complete lifecycle management.
Live Answer
We provide custom Call Center Solutions to support your business objectives. Our US based Call Centers are available 24/7/365
Customized
We will be available and ready to answer your calls. You decide when to send us the calls, and how you would like us to answer and handle the call.
Courteous
We will answer with a friendly voice in your company name and route calls, take messages, interface with your CRM, or more according to your needs.
Consistent
We want to become an extension of your team, providing full-time or on demand support and make the most of every customer conversation.